Vanco Manuals & User Guides

Vanco International is a leading manufacturer and supplier of electronic accessories and home theater connectivity products. With over 60 years of industry experience, Vanco serves the custom installation and professional AV markets with a broad portfolio that includes HDMI extenders, matrix switches, splitters, cables, and wall plates.

The company identifies prominently through its sub-brands such as Evolution, known for pro-AV video distribution and management, and PulseAudio for indoor/outdoor sound solutions. Vanco products are designed to solve common installation challenges, offering reliability and high performance for both residential and commercial applications. Known for comprehensive technical support and generous warranty terms, Vanco continues to innovate in the fields of signal distribution and structured wiring.

• How do I contact Vanco Technical Support?

  You can reach Vanco Technical Support by phone at 1-800-626-6445 or by email at techsupport@vanco1.com. Have your part number and serial number available when contacting support.

• Where can I find firmware updates for my Vanco product?

  Firmware updates and additional software are typically located on the specific product page under the 'Downloads' tab on the Vanco website (www.vanco1.com).

• What is the warranty period for Vanco products?

  Many Vanco electronic products, particularly in the Evolution line, carry a 10-year limited warranty. Passive products and cables may have different terms. Refer to the specific product manual or the warranty page on the official webאתר לפרטים.

• Why is there no image on my display when using a Vanco HDMI extender?

  Check all HDMI and Cat5e/6 connections. Ensure the transmitter and receiver are powered on and connected in the correct direction (Source to Transmitter, Receiver to Display). Verify that the network cable is terminated correctly and supports the required bandwidth.