Richards-Wilcox is a premier manufacturer of high-quality residential and commercial sectional garage doors, operating since 1912.
Richards-Wilcox is a historically established manufacturer best known for its premium residential and commercial garage door systems. Founded in Canada in 1912, the company has built a century-long reputation for engineering durable, high-efficiency door solutions. Their product lineup includes the popular Milestone, Grandview, and Echo series, which feature advanced polyurethane insulation and robust steel construction.
While the brand name also shares heritage with a US-based hardware and storage manufacturer, the manuals and support information primarily found here relate to the garage door division. Richards-Wilcox doors are available through authorized dealers and are known for their strength, thermal efficiency, and diverse aesthetic options suited for varying climates.
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Richards-Wilcox generally warrants door sections against rust and delamination for as long as the original purchaser owns the home for many residential models. Hardware and springs typically carry a limited warranty (e.g., 3 to 5 years). Coverage varies by model series.
Wash the door surface with a mild detergent and water using a soft sponge or cloth. Do not use pressure washers or abrasive cleaners, as these can damage the finish and void the warranty.
Replacement parts and service are typically handled through authorized Richards-Wilcox dealers. You can contact the company's support to locate a dealer near you.