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Ford Pro is a dedicated commercial business from Ford Motor Company designed to maximize fleet productivity, accelerate the transition to electric vehicles, and lower the total cost of ownership. The platform combines a comprehensive suite of hardware and software solutions tailored for commercial customers.

From advanced telematics fueled by factory-installed vehicle modems to industrial-grade AC and DC charging stations, Ford Pro integrates software, services, and commercial financing. With connected uptime tools that alert fleet managers and dealers to real-time maintenance needs, Ford Pro is engineered to keep commercial fleets on the road longer and optimize operations for businesses of all sizes.

• Where can I find user manuals for Ford Pro charging stations?

  Installation guides and user manuals for Ford Pro AC and DC charging stations can be found on the official Ford Pro support site or by searching Manuals.plus.

• How do I contact Ford Pro customer support?

  You can contact Ford Pro Fleet Support at 1-800-34-FLEET (1-800-343-5338) or email chargingsupport@fordpro.com.

• What is Ford Pro Telematics?

  Ford Pro Telematics is a software solution that leverages embedded modems or plug-in devices in your commercial vehicles to provide GPS tracking, vehicle health insights, and asset tracking data to fleet managers.

• How do I track my assets using Ford Pro?

  By linking a battery-powered, solar-powered, or wired asset tracker to your equipment via the Ford Pro Admin page, you can monitor the location and status of your critical assets directly on the Ford Pro Telematics Live Map.

• What does a steady red light mean on my Ford Pro AC Charging Station?

  A steady red LED light indicates an unrecoverable fault on the charging station. Please contact Ford Pro customer support at 1-800-343-5338 for further assistance.