Federal Industries Manuals & User Guides

Federal Industries, located in Belleville, Wisconsin, is a leading manufacturer of merchandising displays and commercial showcases. Their extensive product line includes a wide variety of self-serve, refrigerated, hot, and non-refrigerated display cases tailored for bakeries, delis, supermarkets, and convenience stores. With an emphasis on innovative designs, high-volume capacity, and quality construction, Federal equipment creates environments that enhance product presentation while maintaining ideal holding temperatures.

Whether you operate a small cafe or a large grocery store, Federal Industries provides reliable and robust equipment, including curved glass service cases, hybrid merchandisers, and hot counter displays. Built for straightforward installation and maintenance, their display systems are backed by robust customer support and technical service partnerships to ensure maximum uptime in commercial food service environments.

• Where can I find the serial number on my Federal display case?

  The model and serial numbers are located on the serial data plate inside or on the back of the display case. Always refer to both numbers when contacting Federal regarding service or replacement parts.

• Who do I contact for technical service and warranty parts for Federal Industries equipment?

  Warranty and technical service is handled by Parts Town. You can reach their technical service department toll-free at (833) 238-8168 or by emailing techservice@partstown.com.

• Can I install the electrical components on my Federal display case myself?

  No. All installation and service of electrical components must be performed by a licensed electrician in accordance with applicable local, regional, or national electrical standards to prevent injury or damage.

• What refrigerant is used in Federal refrigerated display cases?

  Many modern Federal merchandisers (such as the RSS and Vision series) use R290, an environmentally friendly but flammable refrigerant. All maintenance routines breaking into the refrigeration circuit must be performed strictly by a certified technician trained in flammable refrigerant safety.