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OTC (Owatonna Tool Company) is a major global manufacturer and supplier of vehicle electronic diagnostic equipment, automotive fuel maintenance tools, and general workshop supplies. Operating under Bosch Automotive Service Solutions, OTC offers a comprehensive portfolio that includes the renowned Genisys and Encore diagnostic scanners, heavy-duty service jacks, pullers, and specialized engine tools.

The brand is also associated with OTC Daihen in the industrial sector, providing advanced robotic welding solutions. Whether for professional auto repair, heavy-duty fleet maintenance, or industrial welding, OTC provides robust, high-quality instrumentation designed for precision and durability.

• What is the warranty period for OTC tools?

  OTC provides a Lifetime Warranty on many of its hand tools and varying warranty periods (typically 1 to 3 years) for electronic diagnostic equipment and hydraulic components. Check the specific product documentation for details.

• How do I update my OTC diagnostic scanner?

  Software updates for scanners like the Encore or Genisys can be downloaded via the OTC diagnostic software manager on your PC or directly through the tool via Wi-Fi, provided you have an active subscription.

• Where can I find repair parts for my OTC equipment?

  Replacement parts and diagrams are available through the OTC Service & Support page or by contacting their technical service line directly.

• Does OTC offer support for robotic welding systems?

  Yes, for OTC Daihen robotic welding products, support is handled through the separate OTC Daihen Inc. division, which offers training and technical assistance.