Hillrom Manuals & User Guides

Hillrom is a leading global medical technology company dedicated to enhancing outcomes for patients and their caregivers. Now part of Baxter International, Hillrom's comprehensive product portfolio includes smart hospital beds (Centrella), safe patient handling lifts (Liko), diagnostic and monitoring equipment (Welch Allyn), and respiratory health devices (Life2000). Their solutions focus on advancing connected care, enabling earlier diagnosis, and accelerating patient recovery across hospital, surgical, and home care environments.

• How do I contact Hillrom Technical Support?

  You can reach Hillrom Technical Support by calling 1-800-445-3720 (Option 2) or via email at technical.support@hillrom.com.

• Where can I check the warranty status of my Hillrom product?

  You can verify your product warranty using the Warranty Lookup tool on the official Hillrom website by entering your product name or serial number.

• How should Hillrom warming blankets be cleaned?

  If visibly soiled, clean with detergent and a soft brush, then wipe with a damp cloth. Disinfect using a low-to-intermediate level disinfectant spray or wipe. Do not immerse in liquid or use hydrogen peroxide-based solutions.

• Can lubricants be used with the WaffleGrip system?

  No. Do not use lubricants, oils, or powders on patient skin in contact with WaffleGrip, as this reduces the friction required for the non-slip capability.

• What is the maximum load for Liko Sling Cross-bars?

  The Liko Sling Cross-bar typically has a maximum load rating of 300 kg (660 lbs), though the total system limit is determined by the lowest rated component in the assembly.