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Founded in 1997 and headquartered in Valencia, California, The Earphone Connection, Inc. (EPC) has established itself as a leading innovator in the field of two-way radio accessories. Catering specifically to the law enforcement and security industries, EPC is known for introducing groundbreaking technologies such as the first wireless microphone with push-to-talk (PTT) capabilities and quick-release cable systems. Their product line focuses on enhancing safety, concealment, and communication clarity for officers in the field.

The brand's comprehensive catalog includes the popular Hawk Lapel Microphones, Air Pro Wireless sets, and the Fin Ultra ear tips, which prioritize all-day comfort and situational awareness. EarPhone Connection products are designed to redefine the status quo, ensuring that professionals do not have to settle for mediocre audio quality or cumbersome equipment during critical operations.

• How do I pair my EarPhone Connection Bluetooth adapter?

  To pair, hold down the PTT/Pairing button on the adapter while powering up the radio. Keep holding until the LED flashes Blue/Red. This indicates the device is in pairing mode.

• How do I clean my Whisper earpiece?

  Remove the silicone ear tip, use the provided filter applicator tool to remove the old wax guard, insert a new wax guard, and then reattach the silicone ear tip.

• Why is my Bluetooth adapter not connecting?

  Ensure the Bluetooth slide switch is in the 'On' position. If the switch is 'Off', no Bluetooth device can be used, although the radio can still transmit and receive normally.