ELDES Manuals & User Guides

ELDES is a global developer and manufacturer of smart security and automation products, renowned for creating user-friendly GSM and GPRS-based solutions. Established in Lithuania, the company specializes in wireless alarm systems, remote gate controllers, and diverse sensors that integrate seamlessly with mobile technology. Their product lineup includes the popular ESIM series for gate automation and the Pitbull alarm systems, designed to offer robust protection and remote management capabilities.

ELDES focuses on simplifying security for installers and end-users alike, providing intuitive configuration tools and reliable hardware. Their solutions are widely used in private homes, offices, and industrial facilities, allowing users to control access and monitor security status directly from their smartphones.

• How do I engage warranty service for my ELDES product?

  Warranty and service should be obtained by contacting the system integrator, dealer, or distributor where you originally purchased the product. ELDES provides a 24-month limited warranty from the date of shipment.

• How can I configure my ELDES device?

  ELDES devices can typically be configured using the ELDES Configuration Tool software via a USB connection or remotely via SMS text messages and the cloud platform, depending on the specific model.

• What should I do if my system loses power?

  ELDES systems often have backup battery options. In the event of a mains power outage, the device should switch to battery power if installed. Once power is restored, the system resumes normal operation automatically.

• Where can I find support for installation?

  ELDES recommends contacting your local certified installer or distributor for technical support, as they are most familiar with your specific installation environment.